I’m a broke college kid and had minimal options to get my tires replaced so I could get to and from work. James showed me the utmost respect and was so understanding of my situation. He worked hard to make sure I left satisfied with my car. Even though I live in Lakeland, I will happily drive to Tampa for any wheel or tire maintenance now. Big thanks to James and his team at Northern Tire & Auto. I’m more than happy as a customer.